Tuesday, May 29, 2012

Intrepid Thread Order and Review

Rhapsodia - FQ Bundle in Sweet Journey
I'd read on Happy Quilting that The Intrepid Thread was having a sale, so unable to resist checking out a new company when there's a sale, I ran to check it out.

Website navigation was easy, and I thought they had some really lovely bundles.  I was really impressed that the same Valori Wells Cocoon FQ bundle that was $22.50 for at another store was under $16 here (I purchased the other bundle for 20% off, it still ended up costing more than Intrepid Thread's regular price).

The only drawback of the ordering process for me was that as far as I can tell, you can't go check on your order status or look up past orders, and no invoice came with the order. I always like being able look up past orders in case I forget the name of a fabric.

utterly inspired pt 2 bundle Maureen
One thing that I found to be both a pro and a con on the website was that the shopping cart opens on the side of the page after you add something to it and it does obscure part of the fabric browsing area.  You can manually close the cart, but if you add another item it reopens.  Only really a problem if you are one of those people who adds everything in the world to a cart before having to make the hard decision of which items you can actually afford to get! Otherwise it's nice to be able to reference what's in your cart as you go.

When I placed my order it was stated quite clearly that orders wouldn't be going out as quickly as usual because they were having big sale, so always bonus points when a company communicates to the public if there's going to be potential issues.

Lovingly packaged
I got a follow up email that one fabric in a bundle was out of stock and did I want to remove that bundle from my order (as if) or wait for it to come in, in which case it wouldn't be shipping until after quilt market.   I really appreciated the prompt update and good customer service.  My order was shipped right when she got back and she was sweet enough to include a couple of Valori Wells charm squares.

Woodland Tails bundle in blue

I got this woodlands tails bundle in order to make a baby quilt for my best friend.  He and his fiance aren't getting married until next June and I'm getting the impression they are going to wait at least a year to get started on kids, so this is jumping the gun a wee bit... but its so damn cute I couldn't resist, especially those sheep.

I'd rate my experience top notch, & I'll be ordering again.


  1. Julie is really wonderful to work with, she goes above and beyond! Glad you had such a great experience with her :)

  2. Thanks so much fo the kind review! I am happy that you are happy!

    Julie at The Intrepid Thread